Welcome to Retailbrigade.com! We’re excited to bring you a range of quality products delivered to your doorstep. This delivery policy outlines how we handle shipping and delivery of your orders:

1. Processing Time:

  • After you place an order, please allow 2 business days for order processing and verification before shipment.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods: We collaborate with various reputable shipping partners to ensure reliable and efficient delivery. The shipping method will depend on the destination and type of product.

3. Estimated Delivery Time:

  • Domestic Orders: Estimated delivery time for domestic orders is typically 7-10 business days after the order is processed.
  • International Orders: International delivery times vary depending on the destination and shipping method, but they usually range from15-30 business days.

4. Tracking Information:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to monitor the status and estimated delivery date of your order.

5. Shipping Costs:

  • Shipping costs are calculated based on the shipping method selected, the destination, and the weight of the items in your order. Shipping costs will be displayed during the checkout process.

6. Shipping Restrictions:

  • We currently offer shipping within the United States. Please review the list of countries during the checkout process.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect address information provided by the customer.

8. Customs and Import Duties:

  • For international orders, customs and import duties may apply and vary by country. Customers are responsible for any applicable fees or taxes imposed by their local customs authorities.

9. Order Tracking:

  • You can track your order by using the provided tracking number on the carrier’s website. Please note that tracking information may take some time to be updated.

10. Delays and Exceptions:

  • While we strive to meet estimated delivery times, external factors such as weather conditions, customs processing, and carrier delays may occasionally cause delays.

11. Contact Us: If you have any questions or concerns about your order or delivery, please contact our customer support team atsupport@retailbrigade.com. We’re here to assist you.

Please note that our delivery policy is subject to change without notice. The version of the policy in place at the time of your order will apply.